Shipping

How much does shipping cost?

For orders shipping within the US, shipping starts at around $3. Orders of $75 or more (after discounts) ship FREE within the US. International orders are a flat rate of $15.00.

How long does it take for orders to ship?

Geometry products are currently leaving our warehouse in 3-5 business days. Once an order leaves our warehouse, it typically arrives in 3-7 additional days for U.S. orders and 7-14 additional days for international orders. When your order ships, we'l

How do I get FREE shipping?

Our current free shipping offer applies to orders of $75 or more (after discounts) within the U.S.

Do you ship internationally?

In addition to the U.S., we currently ship to the following countries:. United Kingdom, Canada, Australia, New Zealand, Mexico, Japan, Denmark, France, Germany, Ireland, Italy, Netherlands, Portugal, Spain, Sweden, Singapore, Austria, Belgium, Bulgar

How do I track my order?

When your order ships, we'll send you a shipping confirmation email with a link to track your order. If you have any questions about tracking your order, please reach out to us at [email protected] with your order number, and we will be happy to

My order was returned to sender- what are my next steps?

Please contact us with your order details and confirm your shipping address. We are happy to re-ship your package once it is received back to our warehouse. We will not reship the order until the courier confirms that the returned package has been de

Packages marked as delivered but cannot be located.

Please look around the delivery location for your package and check with neighbors to see if someone else received your delivery by mistake. Please have a secure delivery location provided at the requested address. If the delivery area is accessible

How to file a USPS claim:

There are eight easy steps to file a claim online:. Go to www.usps.com/domestic-claims. Sign in to the Online Claims site with your USPS.com username and password. New users can register for a username and password at www.usps.com. Enter the Tracking

How to file a FedEx Claim.

You can file a claim online at https://www.fedex.com/en-us/customer-support/claims.html. 1. Complete the online claim form: Start a claim, enter your tracking/PRO number, select your claim type, and complete the online claim form. 2. Add supporting d

What should I do if my package seems lost in transit or has not been delivered by the expected date?

At Geometry, we strive to ensure that all orders are delivered promptly and in excellent condition. However, we understand that occasionally, packages may be lost in transit. This policy outlines the steps we take to address such situations and ensur

How do I track my Geometry order and what should I do if the tracking information is unclear?

To track your Geometry order, please use the tracking link provided with your shipment notification email. If the tracking information is unclear or if the order is taking much longer than the stated processing and shipping time, reach out to us for

Can I change the shipping address after placing an order?

If your order has not yet been processed or shipped from our warehouse, you are able to change the shipping address after placing an order. To do so, please reach out to us at [email protected] and provide the full details of your new shipping a