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My order was returned to sender- what are my next steps?Updated 2 months ago


We are happy to re-ship your package once it is received back to our warehouse. Please contact us with your order details and confirm your shipping address. 

If a package is returned to us because of an undeliverable location or incorrect address, a re-shipment or refund will be offered (less the postal expense). Geometry will not reship the order until the courier confirms that the returned package has been delivered back to us. In the case of a package being returned more than once, the customer is then responsible for the cost of re-shipping the order a third time. 

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