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How to file a USPS claim:Updated 2 months ago

There are eight easy steps to file a claim online:

  1. Go to

  2. Sign in to the Online Claims site with your username and password. New users can register for a username and password at

  3. Enter the Tracking/Label Number and shipping date.

  4. Enter the address information and claim details.

 The Geometry address is 931 Calle Negocio, Suite R, San Clemente, CA, 92673. The email address is [email protected]

  1. Select the reason for filing a claim.

  2. Upload proof of value, such as a receipt of purchase (upload .pdf and .jpg files as attachments).

  3. If required, enter insurance fees and upload evidence of insurance (e.g., a mailing receipt) using a .pdf or .jpg attachment.

  4. Review your claim information and submit it.

For technical assistance with the online Web-based system, please contact the Internet Customer Care Center at 800-344-7779.

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