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Geometry

To track your Geometry order, please use the tracking link provided with your shipment notification email. If the tracking information is unclear or if the order is taking much longer than the stated processing and shipping time, reach out to us for assistance. Our team will investigate and provide you with an update on the progress of your shipment.If you have any more questions or concerns, please do not hesitate to reach out to our customer service team at <a href="mailto:support@geometry.house">support@geometry.house</a>&#xA0;

To track your Geometry order, please use the tracking link provided with your shipment notification email. If the tracking information is unclear or if the order is taking much longer than the stated processing and shipping time, reach out to us for

How do I track my Geometry order and what should I do if the tracking information is unclear?

Shipping

Can I remove the prices from my order if it's a gift?

Can I add a gift message to my order?

Gifting

How should I wash and dry my Geometry products?

What are Geometry kitchen towels made of?

What can my Geometry kitchen towels be used for?

Can Geometry towels be used as hot pads?

How often are new products added to the store?

Do you have a wholesale program?

What are the dimensions of each Geometry product?

Tea towel vs Bar towel

Can my Not Paper Towels be composted?

How do I use my Not Paper Towels?

What should I do if I receive damaged or defective items?

How do I access Geometry's product discounts?

Where can I find a list of stores that carry your products in my area?

Product

What is your return policy?

How do I exchange a product?

Returns / Exchanges

How should I wash and dry my Geometry towels?

Washing Instructions

How much does shipping cost?

How long does it take for orders to ship?

How do I get FREE shipping?

Do you ship internationally?

How do I track my order?

My order was returned to sender- what are my next steps?

Packages marked as delivered but cannot be located.

How to file a USPS claim:

How to file a FedEx Claim.

What should I do if my package seems lost in transit or has not been delivered by the expected date?

Can I change the shipping address after placing an order?

How do I contact support?

Do you have an ambassadors program?

How can I complete a purchase if I am having difficulty checking out?

How can I find out who sent me a gift from your store?

What should I do if I forgot to apply a discount code to my order?

Do you offer customer service over the phone?

Can I cancel my order if it has been processed or shipped?

Contact

How do I track my Geometry order and what should I do if the tracking information is unclear?Updated 2 months ago