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Geometry

We exist to make you happy. :)If you have any issues or concerns with an order within 90 days of purchase, email us at <a href="mailto:support@geometry.house">support@geometry.house</a> with your order number, and we will get you taken care of right away - whether that&#x2019;s shipping you a replacement, helping you with an exchange, or processing a hassle-free return. We&apos;ll even cover the return shipping cost.Please allow 5-7 business days for refunds to process.

We exist to make you happy. :). If you have any issues or concerns with an order within 90 days of purchase, email us at support@geometry.house with your order number, and we will get you taken care of right away - whether that’s shipping you a repla

What is your return policy?

Contact

Can I remove the prices from my order if it's a gift?

Can I add a gift message to my order?

Gifting

How should I wash and dry my Geometry products?

What are Geometry kitchen towels made of?

What can my Geometry kitchen towels be used for?

Can Geometry towels be used as hot pads?

How often are new products added to the store?

Do you have a wholesale program?

What are the dimensions of each Geometry product?

Tea towel vs Bar towel

Can my Not Paper Towels be composted?

How do I use my Not Paper Towels?

What should I do if I receive damaged or defective items?

How do I access Geometry's product discounts?

Where can I find a list of stores that carry your products in my area?

Which products have loops for hanging?

Product

How do I exchange a product?

Returns / Exchanges

How should I wash and dry my Geometry towels?

Washing Instructions

How much does shipping cost?

How long does it take for orders to ship?

How do I get FREE shipping?

Do you ship internationally?

How do I track my order?

My order was returned to sender- what are my next steps?

Packages marked as delivered but cannot be located.

How to file a USPS claim:

How to file a FedEx Claim.

What should I do if my package seems lost in transit or has not been delivered by the expected date?

How do I track my Geometry order and what should I do if the tracking information is unclear?

Can I change the shipping address after placing an order?

Shipping

How do I contact support?

Do you have an ambassadors program?

How can I complete a purchase if I am having difficulty checking out?

How can I find out who sent me a gift from your store?

What should I do if I forgot to apply a discount code to my order?

Do you offer customer service over the phone?

Can I cancel my order if it has been processed or shipped?

What is your return policy?Updated 2 years ago