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Geometry

Our team is available Monday through Friday from 9:00 AM to 5:00 PM PST.&#xA0;We strive to respond to all messages the same day they are received, but in times of high volume, it may take up to 3 business days for a response.&#xA0;Our offices will be closed on the following dates:Friday, April 17, 2026 Friday, May 1, 2026 Monday, May 25, 2026 Friday, June 19, 2026 Friday, July 3, 2026 Friday, August 14, 2026 Monday, September 7, 2026 Monday, October 12, 2026 Monday, November 9, 2026 Thursday, November 26, 2026Messages received outside of business hours will be answered as soon as possible.&#xA0;We appreciate your patience during these closures and will respond promptly once we return.<hr data-start="1530" data-end="1533">

Our team is available Monday through Friday from 9:00 AM to 5:00 PM PST. We strive to respond to all messages the same day they are received, but in times of high volume, it may take up to 3 business days for a response. Our offices will be closed on

What are Geometry's support hours?

Contact

Can I remove the prices from my order if it's a gift?

Can I add a gift message to my order?

Can I exchange a gift?

Gifting

What are Geometry kitchen towels made of?

What can my Geometry kitchen towels be used for?

Can Geometry towels be used as hot pads?

How often are new products added to the store?

What are the dimensions of each Geometry product?

Tea towel vs Bar towel

Can my Not Paper Towels be composted?

How do I use my Not Paper Towels?

Where can I find a list of stores that carry your products in my area?

Which products have loops for hanging?

Are your blankets double-sided?

When will yoga towels be re-stocked?

Luxe vs Butter Blanket

Product

What is your return policy?

What is your exchange policy?

Can I return or exchange a gift?

What are the step-by-step exchange instructions?

What are the step-by-step return instructions?

What are the step-by-step instructions for returning or exchanging a gift?

What are the step-by-step instructions to submit a warranty claim for a flawed or missing item(s)?

How do I return or exchange an order placed through Good Morning America (GMA) Deals & Steals?

Returns / Exchanges

How much does shipping cost?

How long does it take for orders to ship?

How do I get FREE shipping?

Do you ship internationally?

How do I track my order?

My order was returned to sender- what are my next steps?

Packages marked as delivered but cannot be located.

How to file a USPS claim:

How to file a FedEx Claim.

What should I do if my package seems lost in transit or has not been delivered by the expected date?

How do I track my Geometry order and what should I do if the tracking information is unclear?

Can I modify the shipping address after placing an order?

Shipping

How do I contact support?

Do you have a wholesale program?

Do you have an ambassadors program?

Do you offer customer service over the phone?

Can I submit a request for donation?

How do I access Geometry's product discounts?

Geometry+ VIP Membership Benefits

How do the seasonal gifts work?

Can I cancel my membership?

How do I access my membership perks?

Geometry+ VIP Membership

What should I do if I forgot to apply a discount code to my order?

Can I cancel my order if it has been processed or shipped?

How can I find out who sent me a gift from your store?

Can I update an order once it has been placed?

Orders

What can I recycle through the program?

How do I receive the $30.00 store credit?

What is the recycle program?

Where do my recycled textiles go?

How are my recycled textiles sorted and processed?

How do I ship back my recycle bag?

Recycle Program

How should I wash and dry my Geometry products?

Care Instructions

What are Geometry's support hours?Updated a day ago