Can I cancel my order if it has been processed or shipped?Updated 2 months ago

Once an order has been processed or shipped from our warehouse, we are unable to cancel it. However, we offer alternative solutions for you to obtain a refund for the products:

• Pre-paid Return Label: We will provide a pre-paid return label once your package ships, ensuring a quick refund.
• Refusal of Package: You can refuse the package upon delivery, initiating the return process for a prompt refund.