Can I cancel my order if it has been processed or shipped?Updated 13 days ago

Once an order has been processed or shipped from our warehouse, we are unable to cancel it. However, we offer alternative solutions for you to obtain a refund for the products:

• Pre-paid Return Label: We will provide a pre-paid return label once your package ships, ensuring a quick refund.
• Refusal of Package: You can refuse the package upon delivery, initiating the return process for a prompt refund.