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Geometry

<p>If you receive damaged or defective items, please contact us as soon as possible with a description of the issue and photographs of the damaged or defective items, if possible. We will provide instructions on how to proceed with a return or exchange, and ensure that you receive a replacement or refund promptly.</p>

If you receive damaged or defective items, please contact us as soon as possible with a description of the issue and photographs of the damaged or defective items, if possible. We will provide instructions on how to proceed with a return or exchange,

What should I do if I receive damaged or defective items?

Product

Can I remove the prices from my order if it's a gift?

Can I add a gift message to my order?

Gifting

How should I wash and dry my Geometry products?

What are Geometry kitchen towels made of?

What can my Geometry kitchen towels be used for?

Can Geometry towels be used as hot pads?

How often are new products added to the store?

Do you have a wholesale program?

What are the dimensions of each Geometry product?

Tea towel vs Bar towel

Can my Not Paper Towels be composted?

How do I use my Not Paper Towels?

How do I access Geometry's product discounts?

Where can I find a list of stores that carry your products in my area?

What is your return policy?

How do I exchange a product?

Returns / Exchanges

How should I wash and dry my Geometry towels?

Washing Instructions

How much does shipping cost?

How long does it take for orders to ship?

How do I get FREE shipping?

Do you ship internationally?

How do I track my order?

My order was returned to sender- what are my next steps?

Packages marked as delivered but cannot be located.

How to file a USPS claim:

How to file a FedEx Claim.

What should I do if my package seems lost in transit or has not been delivered by the expected date?

How do I track my Geometry order and what should I do if the tracking information is unclear?

Can I change the shipping address after placing an order?

Shipping

How do I contact support?

Do you have an ambassadors program?

How can I complete a purchase if I am having difficulty checking out?

How can I find out who sent me a gift from your store?

What should I do if I forgot to apply a discount code to my order?

Do you offer customer service over the phone?

Can I cancel my order if it has been processed or shipped?

Contact

What should I do if I receive damaged or defective items?Updated 2 months ago