How do I ship back my recycle bag?Updated a month ago
To ship back your recycled textiles, you will need to scan the QR code on the take-back bag.
Once you scan that code, you will be taken to a page that displays your recycling credit code- be sure to save that information for future application. Our team is unable to retrieve the details of your store credit without the QR code from your take-back bag, so we strongly recommend taking a screenshot of your store credit code or writing it down to avoid any issues.
Please see the screenshot below for reference:
When you are ready to view the UPS label and click that button, you will be taken to a page that displays a QR code you will use at your preferred UPS location. The UPS representative will scan the code and have your bag shipped to our recycling partner.
The page you will be taken to will look like the screenshot below:
If you have any questions, please reach out to [email protected] and our team will be happy to help!